INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is a digital product?

A digital product is an item delivered electronically. It can include software, themes, plugins, templates, eBooks, tools, or online services—no physical shipping required.

2. How do I purchase a digital product on DigiWebHosting?

Simply select the product you want, click “Buy Now” or “Add to Cart,” proceed to checkout, and make the payment using your preferred method.

3. How will I receive my product after payment?

You will receive a secure download link immediately after the purchase. The link will also be sent to your email.

4. Do I need to create an account to buy a product?

 

Yes, creating an account helps you track your purchases, access downloads, and get product updates in the future

5. What payment methods are accepted?

We accept UPI, Debit/Credit Cards, Net Banking, and Wallets. For international customers, PayPal or other supported global payment methods may be available

6. Will I get product updates after purchase?

Yes, if the seller provides updates or new versions, they will be available in your account under “My Downloads.”

7. Can I request a refund on a digital product?

Refunds are offered in limited cases such as corrupt files, non-functionality, or wrong product delivery. Contact support within 7 days of purchase for help.

8. What if I face a problem with the downloaded product?

Please contact our support team or the product seller. Most sellers offer technical support for their products.

9. Can I use the product on multiple devices or websites?

This depends on the license terms provided by the seller. Some products are for single use, while others allow multiple installations.

10. How can I be sure the product is safe?

All products are scanned and reviewed before being listed. We encourage sellers to provide documentation and support to ensure quality and safety.

11. Are there any hidden charges or subscription fees? Setup Charges (option)

No hidden charges. All prices are clearly mentioned. Some products may offer optional paid upgrades or support subscriptions.

12.What is Setup Charges Option

Subscription Product: We will support by giving the installation Document You can take support WITH Your Developer. For the Option, We Will Give Support With Our Developer.

12. Can I share or resell the digital product I bought?

No. All digital products are for personal or business use as per the license. Reselling or redistribution is not permitted unless stated otherwise.

13. Will I get an invoice or bill for my purchase?

 

Yes, an invoice will be automatically generated and sent to your registered email upon successful purchase.