🔁 Return & Refund Policy – DigiWebHosting

Effective Date: 28 June 2025

At DigiWebHosting, we value customer satisfaction. Since our products are digital and downloadable, we follow a strict but fair refund policy to ensure quality while protecting creators and developers.

✅ A-Eligibility for Refund

Refunds may be considered under the following conditions:

  1. Corrupt or Incomplete Files
    • The file(s) cannot be downloaded or installed due to technical issues, and our support team is unable to resolve the issue.
  2. Non-Functional Product
    • The product does not work as described or is missing essential features stated in the listing, and the issue is verified by our support team.
  3. Duplicate Purchase
    • Accidental duplicate purchases of the same product may be eligible for a refund upon request and review.
  4. Wrong Product Delivery
    • You received a product different from what you purchased (e.g., incorrect version or file).

❌ Non-Refundable Situations

We do not issue refunds in the following cases:

  • You changed your mind after purchasing.
  • You do not have sufficient technical knowledge to use the product.
  • The product did not meet your personal expectations.
  • The digital product has already been downloaded or accessed.
  • You purchased the wrong product due to lack of reading the description.

🔄 Replacement Policy

In the event of a technical issue, we will first attempt to replace or repair the digital file. Refunds will be issued only if a resolution cannot be provided within 3 business days.

⏳ Refund Request Timeline

  • Refund requests must be made within 7 days of purchase.
  • Email your request to [email protected] with:
    • Order ID
    • Reason for refund
    • Screenshot or description of the issue

💰 Refund Processing

  • Approved refunds will be processed within 7 working days.
  • The amount will be credited to your original payment method.
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  • B -WhatsApp automation software-Refund & Cancellation Policy

    Last Updated: 15/12/25

    To maintain product integrity and prevent misuse of digital software:

    1. Digital Product – No Refund After Activation

    Once software or license keys are:

    • Delivered
    • Activated
    • Downloaded

    Refunds cannot be issued.

    1. Refunds Allowed (Only Under These Conditions)

    Refunds may be issued if:

    • Payment was made twice by mistake
    • Software could not be activated due to technical issues on our side
    1. No Refunds For
    • Using the software incorrectly
    • WhatsApp number being blocked
    • Customer data errors
    • Failure due to user’s system/network
    • Violation of WhatsApp policies
    1. License Validity
    The license is non-transferable and non-refundable

📞 Need Help?

If you have any questions or require support, please contact our support team at:
📧 [email protected]
📞 +91-8838754109