Refund
🔁 Return & Refund Policy – DigiWebHosting
Effective Date: 28 June 2025
At DigiWebHosting, we value customer satisfaction. Since our products are digital and downloadable, we follow a strict but fair refund policy to ensure quality while protecting creators and developers.
✅ Eligibility for Refund
Refunds may be considered under the following conditions:
- Corrupt or Incomplete Files
- The file(s) cannot be downloaded or installed due to technical issues, and our support team is unable to resolve the issue.
- Non-Functional Product
- The product does not work as described or is missing essential features stated in the listing, and the issue is verified by our support team.
- Duplicate Purchase
- Accidental duplicate purchases of the same product may be eligible for a refund upon request and review.
- Wrong Product Delivery
- You received a product different from what you purchased (e.g., incorrect version or file).
❌ Non-Refundable Situations
We do not issue refunds in the following cases:
- You changed your mind after purchasing.
- You do not have sufficient technical knowledge to use the product.
- The product did not meet your personal expectations.
- The digital product has already been downloaded or accessed.
- You purchased the wrong product due to lack of reading the description.
🔄 Replacement Policy
In the event of a technical issue, we will first attempt to replace or repair the digital file. Refunds will be issued only if a resolution cannot be provided within 3 business days.
⏳ Refund Request Timeline
- Refund requests must be made within 7 days of purchase.
- Email your request to [email protected] with:
- Order ID
- Reason for refund
- Screenshot or description of the issue
💰 Refund Processing
- Approved refunds will be processed within 7 working days.
- The amount will be credited to your original payment method.
📞 Need Help?
If you have any questions or require support, please contact our support team at:
📧 [email protected]
📞 +91-8838754109